Job Description
ABOUT INVERS
At INVERS, we offer integrated hardware and software solutions to mobility service providers. We act as an independent and reliable partner for car sharing, rental car, and car subscription providers. Our goal is to make shared mobility services an affordable and convenient alternative to owning a car. Our customers include companies such as Free2move, Miles, Zity, MyWheels, Getaround, Flinkster, and Cambio. Become part of the INVERS family. Together, we make carsharing work.
We are looking for a full-time, permanent IT User Helpdesk (f/m/d) at our location in Netphen to start as soon as possible. Have we sparked your interest? Then we look forward to receiving your application!
YOUR NEW JOB AT INVERS
You will be responsible for receiving and processing tickets (1st/2nd level IT support) and finding sustainable solutions to problems.
You will take care of computer installations and setting up workstations
You will manage user accounts and access permissions
You will create documentation and instructions and be responsible for user training
You will assist the helpdesk team in the design, planning, and implementation of IT projects
You will support the infrastructure team in the administration of various central applications and services in IT
THIS IS YOU
• You have completed training in the IT field (e.g., IT specialist for system integration, IT systems engineer, or comparable)
• You have several years of professional experience in user helpdesk and are confident in working with the latest Microsoft client-server operating systems
• Strong communication skills are important to you and you have a strong customer and service orientation
• You have already gained experience in the administration of MS Active Directory and O365 as well as in working with Apple products
• You have basic network knowledge (TCP/IP, DNS, DHCP)
• You have very good German skills (at least C1) and ideally good written and spoken English skills
• Even if not all of the above points apply to you 100%, this may still be the ideal position for you! We look forward to receiving your application!
We are looking for friendly colleagues who are team players seeking challenging tasks, are committed to their work, and want to appreciate and maintain our pleasant working atmosphere.
YOUR BENEFITS WITH INVERS
• Modern workplaces: Our open-plan offices are equipped with height-adjustable desks. You can choose between a Windows or Mac laptop for your daily work. You also have the option of expanding your work equipment (mouse, keyboard, headphones).
• Smartphone of your choice: You can choose a smartphone of your choice for your private use.
• €1,000 training budget per year: We want to grow with you! In addition to other development opportunities, you have €1,000 per year available for your personal development.
• 10 days of special leave per year: If you are unable to work for personal reasons (e.g., a child is ill or you need to care for a relative), you will receive up to 10 additional days of special leave per year.
• Trust-based working hours: Whether you are an early riser or a late sleeper, you can organize your working hours flexibly.
• Workation: Work from abroad for up to 6 weeks per year.
• Up to 60 days of vacation per year: With us, you can arrange your 30 days of vacation flexibly. 30 days aren't enough? Then simply purchase up to 10 additional days of vacation per year or save up 10 days of vacation per year for a maximum of 3 years.
• Teamwear: Order your teamwear in cool designs (T-shirts, polo shirts, hoodies, jackets, and much more) on a regular basis.
• Events: “Work hard, play harder!” We also meet outside the office for team events, summer parties, Christmas parties, and other activities.
• Health promotion: Health insurance offers through modules such as health checks, lectures, and seminars, as well as an annual flu vaccination.