INVERS shared mobility technology header mobile

Customer support center

What we do

Our mission is your success. To this aim, we offer our support throughout every step of the way. Benefit from our multifaceted support offerings:

24/7 monitoring

24/7 Monitoring
With our emergency teams in various time zones, we always have an eye on our systems, such as connectivity, platform and APIs and can react to issues immediately. No matter where or when complications arise, our support experts are just a phone call away.

over the air updates

OTA Updates
Our developers are constantly improving platform performances, availability, and integrability to help take your shared mobility operations to the next level. To let you experience these upgrades and benefit from the latest features, we regularly provide over-the-air updates.

best in class support

Best-in-Class Support
Our trained cross-functional Support Team will help you with any problem concerning our software, telematics, and APIs. We are as enthusiastic about shared mobility as you are and we are driven to ensure a seamless user journey to your customers. There isn’t a technical challenge we can’t solve.

25 and more years of experience

25+ Years of Experience
We can safely claim that there is no other tech company that has been in the shared mobility space longer than we have. Over the years, we have gathered a rich pool of invaluable knowledge and know-how of the industry trends, market ups and downs, and secrets to successes and failures of different players in the field. With us, you have an unmatched partner and consultant by your side.

Who we are

Our Support Team is highly interdisciplinary and includes mechanics, electricians, developers, and engineers alike. This ensures we have every expertise needed to troubleshoot and keep your operations running like clockwork. Meanwhile, we enable you to focus on what really matters: successfully running and growing your business.

Meet the mobility enthusiasts in our INVERS Support team and find the right contact person for your request. Our team is always there for you and only a phone call or e-mail away. Contact your dedicated INVERS technical account manager and let us know how we can help.

INVERS Support Team Thomas Otto
Thomas Otto

Head of Project Management & Support

INVERS Support Team Denis Wüst
Denis Wüst

Team Lead Hardware Support

INVERS Support Team Dominik Wicke
Dominik Wicke

Team Lead CloudBoxx Support

INVERS Support Team Dr. Uwe Weller
Dr. Uwe Weller

Team Lead Cocosoft Support

INVERS Support Team Antonio Garcia Lopez
Antonio Garcia Lopez

Hardware Support

INVERS Support Team Armin Fiedler
Armin Fiedler

Cocosoft, Hosting and CloudBoxx Support

INVERS Support Team Bernd Haas
Bernd Haas

Hardware Support

INVERS Support Team Dirk Hartmann
Dirk Hartmann

Technical Account Management

INVERS Support Team Kai Schleifenbaum
Kai Schleifenbaum

Hardware Support

INVERS Support Team Leonard Mombauer
Leonard Mombauer

CloudBoxx Support

INVERS Support Team Lukas Reiss
Lukas Reiß

Technical Account Management

INVERS Support Nicole Busse
Nicole Busse

Onboarding & Technical Account Management

INVERS Support Team Tabe Tambe
Tabe Tambe

Cocosoft & CloudBoxx Support

INVERS Support Team Tobias Ax
Tobias Ax

Hardware Support

Support Team Hendrik Schwuchow
Hendrik Schwuchow

CloudBoxx Support

INVERS Support Team Marcel Kirsch
Marcel Kirsch

Working Student CloudBoxx Support

INVERS Support Team Klaus Rathe
Klaus Rathe

Head of Project Management & Support

INVERS Support Team Kelly Donelly
Kelly Donnelly

Senior Customer and Implementation Support Specialist

INVERS Support Team Siyuan Lee
Siyuan Lee

Customer and Database Support Specialist

INVERS Support Team Stefan Loose
Stefan Loose

Customer and System Support Specialist

INVERS
Installation Partners

Search for installation partners in your country by using the fliters or clicking on the map.

10 of 10 Installation Partners
RRS Motor Workshop and mobile Service avaliable Only four-wheeled Spain, Germany, Italy, France ELECTROMECHANIC, CAR RACING MANUFACTURER, CAR MODIFIER...
KM CompanyService Ralf Lenges Mobile Multimedia Workshop and mobile Service avaliable We install in all types of vehicles Germany, Netherlands, Belgium, France, Luxembourg, Poland, Czechia, Switzerland, Austria, Finland, Sweden, Italy training certificates from different manufacturers and dealers, also given some installation trainings to other installier by myself
Protect-Effect Workshop and mobile Service avaliable We install in all types of vehicles Netherlands SCM, VCA & VOG
Cartec Workshop and mobile Service avaliable We install in all types of vehicles Worldwide Iso 9001
Joe Powell Only mobile service We install in all vehicle types Worldwide Mecp certification
Joe Powell Only mobile service We install in all vehicle types Worldwide Mecp certification
Cartec Workshop and mobile Service available We install in all vehicle types Worldwide Iso 9001
MDP Inbouwspecialisten B.V. Only mobile service We install in all vehicle types Netherlands VCA, SCM
RX Fleet Tech Only mobile service We install in all vehicle types United States of America
ZÜRI GARAGE AG Workshop and mobile Service available We install in all vehicle types Switzerland, Austria, Italy, Morocco Bosch Car Service Certified, Hochvolt-Zertifiziert

Can’t find the installation partner you’re looking for?

Don’t worry, our Team is happy to help.

Contact us