With Shared Mobility OS, you can simply do more. Choose from over 300 functions and offer your customers a unique user experience. The high-performance backend helps you automate daily tasks and continually optimize your processes and portfolio of offerings. A comprehensive data pool gives you a wide array of options for analyzing and evaluating your portfolio and your customers’ behavior.
And since the software components and hardware all come from a single source, you benefit from maximum reliability, speed and integrability. Shared Mobility OS can power all established operating models worldwide. Each model gives you customizable configuration options and can be combined with other operating models into one comprehensive offering.
Shared Mobility OS supports public and private shared mobility offerings with a wide variety of operating models. The different requirements for rate models, user management, authorization structures and location management can be configured in Shared Mobility OS with comprehensive libraries. That enables you to quickly test, optimize and even combine business models.
Shared Mobility OS is vehicle agnostic, meaning it does not depend on the vehicle model. Vehicles with INVERS hardware, those equipped with sharing functions from the factory or those that may be self-driving in the future can be operated with Shared Mobility OS. Perfected vehicle interface management enables automated and software-side adaptation of hardware to make future vehicle models sharing-capable as well. More than 250 vehicle models of every drive type have already been analyzed and integrated in Shared Mobility OS.
Shared Mobility OS not only makes comprehensive data available to you, it also gives you intuitive options for evaluating and visualizing that data. You can analyze demand and utilization with heat maps or develop target group-specific marketing measures based on detailed data from your customers’ user behavior.
AlwaysOn stands for an uninterrupted user experience, because the technology is ready to respond at any time and does not need to wake up from sleep mode. Shared Mobility OS communicates with the user and vehicle in real time via managed connectivity. The best mobile wireless network is automatically selected from the more than 500 providers worldwide. Intelligent fallback management also helps to further improve the reliability of your offering. If there is no mobile wireless network connection at all, it automatically switches to Bluetooth communication. Consequently, you provide your customer with a first rate, fast user experience.
Sell your portfolio of offerings worldwide. Shared Mobility OS adapts to local circumstances. It supports many languages, different currencies, tax rates and time zones – the best conditions for starting operations anywhere in the world and expanding to the international level from there. Direct communication between hardware and the secure cloud already functions in more than 190 countries right from the start.
Shared Mobility OS runs in our private Secure Cloud by default. You benefit from maximum availability through 24/7 monitoring and SLAs. A total of four independent, certified data centers in Germany and North America enable top speed and compliance with local laws to protect personal data. Local installation on your own servers is also possible for unique requirements.
User-based billing models are an important component of shared mobility offerings. For that reason, you can use Shared Mobility OS to display complex, multi-level rate models for different customer groups. Smart rate calculation determines the billing in real time. Leading payment service providers have been contracted from the start to offer your customers a variety of payment options.
You get detailed insights into the live activities of your vehicle fleet and use intelligent automation processes to proactively manage your fleet and customer service. Information about damage, service notifications and necessary maintenance are submitted directly. Furthermore, you always know which vehicles need to be fueled up, charged or cleaned so you can trigger those activities as needed.
Your customers want a simple, reliable and seamless experience when using your offerings. The full potential of Shared Mobility OS becomes especially clear in direct interactions with end customers. The well-thought-out registration process enables fast, direct sign-up that can even be done on a smartphone in just a few minutes. After registering successfully, your customers can immediately find, reserve and open available vehicles with their smartphone. Vehicle damage and general feedback on its condition can be reported directly via an app.
Development of the Shared Mobility OS focused in particular on an API-centered architecture. Your developers have access to all functions of the Shared Mobility OS through the well-thought-out, robust API. The high-performance standard functions can be supplemented with custom solutions and adapted specifically to your portfolio of offerings. The open interface can also be used to link easily to third-party solutions.
Some proven third-party solutions have already been directly integrated for a quick start. The API-centered architecture allows you to combine the advantages your own software development efforts – and therefore building your own intellectual property – with the benefits of the Shared Mobility OS, which enjoys constant ongoing development.
We have developed highly integrated hardware specifically for the Shared Mobility OS to allow vehicles and scooters to be equipped after-market with sharing functions and processes. Quality is top priority here, because the proven longevity of hardware and stability of communications between the vehicle and Secure Cloud form the foundation for a reliable shared mobility offering.
The hardware manages access to the vehicle via smartphone or optional RFID access media. Depending on the configuration, a great deal of vehicle data such as fuel tank and kilometer status is captured during driving.
Extremely precise GPS enables reliable, precise localization, also in urban canyons, parking garages and tunnels. Communication with the cloud occurs in real time and is reliable even with a weak wireless signal.
Safe and secure installation takes less than 60 minutes thanks to detailed installation instructions for over 250 vehicle models.
